Ale unified communication solution helps enterpris

2022-05-17
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Ale unified communication solution helps enterprises improve the response speed to customers

ctiforum on July 4 (Li Wenjie): ale, with Alcatel lucent enterprise communication as the brand, recently announced the launch of opent2 Longitudinal and transverse elongation at break ouch suite version 2.2 shows the achievements of universal tensile testing machine enterprises in this regard, which is designed to better help enterprise users improve their response speed and work efficiency to customers. The latest version of Alcatel Lucent opentouch suite enables users to use the same client software on different terminal devices to realize session interaction and management through a unified opentouch conversation client. Opentouch suite can be deployed locally and cloud based to help enterprises make full use of their existing business communication systems and improve the communication efficiency between teams and between enterprises and customers

the latest version of opentouch suite version 2.2 has the following new features:

it supports integration with third-party software: Microsoft office16, Microsoft office365, Google Apps for business, IBM notes and domino 9, providing intuitive one touch dialing, real-time status presentation and collaboration functions

compatible with Alcatel Lucent omnipcx enterprise's full range of telephone terminals, including the latest 8018 desktop telephone, 8212 and 8262dect handheld terminals. The function of office desktop/mobile phone voice service is expanded, and employees can use instant messaging, file and screen sharing, so as to comprehensively improve employees' work efficiency

launch the client software based on appleos-x, and the functions are consistent with the existing Windows PC, Android, iPhone and iPad

the new built-in visual automatic attendant console can help enterprises more easily manage customer calls and route them to relevant business teams

opentouch conversation one, therefore, the treatment of waste plastic particles will become a hot topic in the future. The function of call record and message prompt is added. Based on the use of browser, employees can use the basic unified communication function on a variety of operating system platforms

the contactless call transfer function running on Android devices supports seamless call transfer between smart and desktop phones, improves employee mobility, and meets the call security requirements in an open office environment

Alcatel lucent 8088 smart desktop phone can quickly establish a small video conference room, providing a new cost-effective video collaboration option

the enhancements brought by the new opentouch suite version 2.2 can be delivered locally, in the cloud or in a hybrid manner to meet the deployment needs of enterprises. The suite is highly flexible and supports smooth migration from local deployment to cloud based unified communication. Enterprises can choose according to their own requirements. Opentouch enterprise cloud cloud deployment provides a unique and flexible pay as you go OPEX model

opentouch suite version 2.2 also strengthens other applications, including:

opentouch enterprise cloud is also applicable to the hotel industry, providing the hotel industry with consumption based mode and innovative applications (such as mobile guest software with its own device)

opentouch suite supports VMware vSphere 6 to realize private cloud deployment

opentouch Business Edition is a unified communication suite for medium-sized enterprises. Based on the integrated hardware platform, it supports the high availability of unified communication applications and can automatically switch in case of server failure, so as to improve business sustainability

about ale

ale, with Alcatel lucent enterprise communication as its brand, is a leading global enterprise communication solution and service provider, with products covering many fields from office to cloud. Alcatel lucent enterprise communication has always adhered to its tradition of innovation and entrepreneurship. Headquartered near Paris, France, Alcatel lucent enterprise communication has more than 2700 employees in more than 100 countries around the world and its business is all over the world

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